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HOME THE GRUBPACK GUARANTEE
THE GRUBPACK GUARANTEE
NO-HASSLES GUARANTEE
FOR NEW GRUBPACKS:
The GrubPack must be returned in undamaged, clean, unused condition.
Return notification must be made within 7 days of receiving your new GrubPack.
FOR USED GRUBPACKS:
For a period of one full year from order date, for any reasons related to defective workmanship, we will repair or replace your GrubPack at no charge.
Repair or replacement will be the sole choice of GrubPack.com.
RETURN GUIDELINES
*GrubPack will pay USPS 1st Class shipping BOTH ways for returns due to defects during first year.
*Buyer MUST notify GrubPack.com by phone or email prior to return.
*Proper care must be used for GrubPack returns. Roll (do not fold) the GrubPack when packing.
*For size exchanges of new unused GrubPacks, customer pays shipping for return from customer to GrubPack and shipping of new size from GrubPack to customer. (Our free shipping pertains only to your return for defects and does not apply to exchanges for size reasons.)
*Our guarantee covers all standard size GrubPacks purchased for non-commercial use.
*Our guarantee does not cover GrubPacks used for purposes other than food storage.
*GrubPack.com does not insure or reimburse for any damaged or lost contents of your GrubPack.
We are ready to assist you...
We are available Monday thru Friday. 9am-5pm Central Time
IMMEDIATE SERVICE: 563-235-9563
Email: sales@grubpack.com
